Delivery

At Detonate we offer different delivery options for your order including a free collection service. If your order is over £180 then your delivery will be free.

We only deliver to the United Kingdom excluding Northern Ireland, Jersey and the Channel Islands.

Use Of Cookies

How we use Cookies

Cookies are very small text files that are stored on your computer when you visit some websites.

We use cookies to help identify your computer so we can tailor your user experience, track shopping basket contents and remember where you are in the order process.

You can disable any cookies already stored on your computer, but these may stop our website from functioning properly.

The following is strictly necessary in the operation of our website.

This Website Will:

Remember what is in your shopping basket
Remember where you are in the order process
Remember that you are logged in and that your session is secure. You need to be logged in to complete an order.

 

This website will not

Share any personal information with third parties.

Privacy Policy

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.

Refund Policy

At Detonate Fireworks our customer service attempts to uphold 100% customer satisfaction. In line with consumer regulations we offer a 14 day returns policy. If the goods are unwanted then we will accept the goods back but the buyer will pay the return shipping and a restocking fee of 10% of each item returned.

If the firework didn’t fire then please contact us and we may request photographic evidence before issuing a full refund.